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Frequently asked questions

Healthcare the Way It Should Be

Direct Primary Care (DPC) is an innovative model that flips traditional healthcare on its head—removing insurance bureaucracy to focus on you.

✓ Unhurried Visits – 30-45 minute appointments (no 15-minute rush)

✓ Unlimited Access – See your doctor anytime, for any reason, with no copays

✓ Same-Day/Next-Day Appointments – Skip the 3-week wait

✓ Direct Communication – Reach your doctor by phone, text, email, or video

✓ Transparent Pricing – Wholesale-cost labs/imaging (no insurance markups)

Traditional medicine:

Rushed appointments
Hidden fees
Endless paperwork
“Sorry, we’re booked for 3 weeks”

DPC medicine:

Your doctor knows you by name
Proactive health planning
Affordable, predictable costs
Healthcare that fits your life

“It’s like having a doctor in the family—without the insurance headaches.”

Ideal for:

Busy families
Chronic condition management
Those tired of “assembly-line medicine”
Anyone who values preventive care

Short answer: No, we don't accept insurance - by design. (And Why That's Good For You)

The DPC Advantage:
By removing insurance from primary care, we:

✓ Eliminate unnecessary markups (saving you 40-60% on labs/imaging

✓ Avoid insurer interference in your treatment decisions

✓ Reduce paperwork so we can focus on your health

Real-World Benefits:

• You pay true wholesale prices for tests – not inflated “insurance rates”
• No prior authorizations needed for basic care
• No denied claims or surprise bills

“But what about emergencies or specialists?”
We recommend:
Catastrophic health insurance
Pairing our affordable care with an HSA
“Our model proves great care doesn’t require insurance bureaucracy.”

Yes – but you’ll need far less coverage than traditional healthcare requires.
What We Can’t Cover (Insurance Needed):

⚠️ Hospitalizations (ER visits, surgeries, admissions)

⚠️ Specialist care (OB-GYN, orthopedics, etc.)

⚠️ Advanced diagnostics (CT/MRIs not done in-office)

Note: Our Dr’s don’t serve as your hospital attending they but will:

✓ Review all discharge records

✓ Coordinate follow-up care

✓ Manage ongoing conditions post-hospitalization

💰 Smart Insurance Pairing

For most patients, we recommend:
A High-Deductible Plan + HSA

Lower premiums (save monthly)
Coverage for emergencies only
Health Share Plan (for young/healthy patients)

Why This Works:

✔ 90% of care happens in our office (no deductible needed)

✔ You save $1,000s annually on premiums/copays

✔ HSA funds grow tax-free for unexpected needs

💡 Key Savings Insight

“With DPC, your insurance becomes true emergency protection – not an overpriced primary care subscription.”

Example Annual Savings:

Traditional Care

DPC + Catastrophic Plan

$6,000 premiums+$2,000 IN copays

$1,200premiums+$1200 DPC membership



We support your family planning journey with:

✓ Preconception counseling (included in your membership)

✓ Pregnancy testing (included in your membership)

✓ Personalized OB/GYN referrals when needed
Please note: While we provide these important services, prenatal care requires specialized obstetric management. If your pregnancy test is positive, we will:

Provide initial guidance

Recommend excellent local obstetricians
Continue coordinating your general healthcare

“We’ll help you start your journey, then connect you with the best specialists for your pregnancy care.”


 Medicare Patients Welcome!
Yes, you can join Family First DPC while keeping your Medicare benefits. Here’s how it works:

Simple Requirements:
✓ Sign a one-time Medicare waiver (standard for all DPC practices)

✓ Continue using Medicare for:

Labs & imaging we order
Specialist/hospital care
Prescription coverage

What You Get:
✔ All DPC benefits (unlimited visits, direct access, etc.)

✔ No duplicate billing – We never charge Medicare for our services

✔ Seamless coordination – We’ll communicate with your Medicare providers
“Think of us as your quarterback for everyday care, while Medicare handles specialized needs.”

💡 Key Considerations for Medicare Patients:

Your monthly DPC fee isn’t billable to Medicare (by law)

No disruption to your existing Medicare benefits

Best for patients who want:
More time with their doctor
Fewer office visit copays
Easier access to care

Example of Savings:
Traditional Medicare Patient:
$ 0 premium (Part A) + $174.70/month (Part B)
+$20-50 copays per PCP visit
With DPC:
Same Medicare costs + our low monthly fee
**Unlimited $0 copay visits (saving $100’s annually)

Need help understanding how this works? We’re happy to explain further during your free consult.

Yes! Even if you’re rarely sick, Family First DPC delivers unique value:
Why Healthy Patients Benefit Most:

✅ Stop problems before they start
Custom wellness plans (nutrition, fitness, screenings)
Early detection of silent risks (cholesterol, blood sugar, etc.)

✅ Unmatched access = peace of mind
Text or email us a question– no barriers
Same-day consults for unexpected concerns

✅ Build your health legacy
Our Dr’s learn your baseline, so we spot subtle changes
Fewer ER visits (studies show DPC patients have 60% fewer emergencies*)
Real Scenarios Where We Shine:
 Annual physical with 60 minutes of undivided attention

• Travel health questions answered via text

• “Is this normal?” concerns addressed promptly.

• Medication reviews to optimize even OTC regimens
Not sick often? Perfect! Let’s keep it that way.

*Source: Journal of American Board of Family Medicine, 2018 DPC study